Customer Support Representative
Customer Support Representative Job in Nepal
Basic Job Information
Vacancy for Customer Support Representative @ InfoDevelopers
- Employer : InfoDevelopers
- Job Location : Sanepa, Lalitpur, Nepal
- Employment Type : Full Time
- Salary : Negotiable
- Job Level : Mid Level
- No. of Vacancy : (3)
- Apply Before : Aug-18-2020
- How to Apply for this job?
- Interested candidates can send us your CV at vacancy@infodevelopers.com.np
Job Description
Job Description - Customer Support Representative
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
- Greet customers warmly and ascertain problem or reason for calling
- Work with customer service manager to ensure proper customer service is being delivered
- Resolve customer complaints via phone, email, mail or social media
- Should have strong knowledge in banking and accounting
- Should provide support service to clients. Should be careful in responding to the customer’s issues
- Should take full responsibility for customer satisfaction issues
- Apply Before : Aug-18-2020
- How to Apply for this job?
- Interested candidates can send us your CV at vacancy@infodevelopers.com.np
Job Specification
Job Specification - Customer Support Representative
- Education : Bachelor
- Experience : 1 year
- Professional Skill : Excellent communication and presentation skills
- Specification Detail
- Bachelors in BBA/BBS
- Fresher can also apply
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred
- Apply Before : Aug-18-2020
- How to Apply for this job?
- Interested candidates can send us your CV at vacancy@infodevelopers.com.np
